Privacy Policy

Review the Privacy Policy for Coastal Color Code before using our services.

Last Updated: February 22, 2026

Important Notice Regarding Text Messaging Data

Coastal Color Code ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

Information We Collect

1. Personal Information

• Name, email address, phone number, physical address

• Payment information when you make a purchase or request a quote

• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

2. Non-Personal Information

• IP address, browser type, device information

• Website usage patterns and analytics

• Cookies and similar technologies

3. Customer Communication

• Records of inquiries and service requests

• Appointment details and preferences

• Service history and feedback

How We Use Your Information

• Providing and improving our services

• Processing transactions and payments

• Communicating with you about your inquiries, appointments, and promotions

• Enhancing website functionality and user experience

• Ensuring security and fraud prevention

• Maintaining records of your communication preferences and consent

SMS Messaging & Compliance

1. Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

2. Opt-In & Consent

• You will only receive messages if you have explicitly opted in

• We maintain timestamped records of all opt-in actions

• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

3. Opt-Out Instructions

• You can cancel SMS notifications at any time by replying "STOP"

• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

• All opt-out requests are processed immediately

4. Message Frequency & Content

• Message frequency varies based on your interactions with our business

• Messages may include appointment reminders, service follow-ups, and occasional promotional offers as described in our SMS Messaging Terms

• You may receive up to 10 messages per month

5. Help & Support

• Reply "HELP" for assistance or contact us at [email protected]

• Customer support is available during regular business hours

6. Carrier Information

• Standard message and data rates may apply

• Carriers are not liable for delayed or undelivered messages

• Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers.

7. SMS Data Protection Statement

For full details on our SMS data protection practices, see the Important Notice at the top of this Privacy Policy and the Information Sharing & Disclosure section below.

Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

1. Service Providers

• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)

• SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive

• All service providers are contractually obligated to maintain confidentiality and security

2. Legal Compliance

• If required by law, legal process, or to protect our rights

• In response to valid law enforcement requests or court orders

3. Business Transfers

• In case of mergers, acquisitions, or sale of assets

• In such cases, your data remains protected under the terms of this policy

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Data Security

We implement and maintain reasonable security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest

• Secure access controls and authentication mechanisms

• Regular security assessments and updates

• Employee training on data protection

• Breach notification protocols in accordance with applicable laws

• Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze site traffic and user behavior

• Remember your preferences

• Improve website functionality and user experience

• Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information

• Opt-out of marketing emails by clicking "unsubscribe" in our emails

• Opt-out of SMS messages by replying "STOP"

• Request information on how we process your data

• Withdraw consent at any time for future communications

• Lodge a complaint with the appropriate authority if you believe your privacy rights have been violated. California residents may contact the California Attorney General's office. Residents of other states or countries may contact their applicable data protection or consumer protection authority.

To exercise these rights, please contact us using the information in Contact Us section below.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of the categories of personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. Coastal Color Code does not sell personal information. To exercise your California privacy rights, contact us at [email protected].

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Coastal Color Code.

Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Coastal Color Code

Phone: (805) 250-4525

Email: [email protected]

Website: https://coastalcolorcode.com

By using our website and services, you consent to this Privacy Policy.